What a difference a year makes! 2020 was defined by an oversupply of talent. 2021, is a talent short and job rich market. With it, a divergence of needs prevails, with talent seeking greater job security in permanent/long term temp roles (a response largely to unpredictability due to COVID 19) and organisations seeking greater labour flexibility as they navigate shifting economic conditions.
Key market data points:
Key Employment
Business Support
Insights in Office and
Confidence level
4.0
/5
/5
/5
3.9
3.8
HIGH
Business support
employers
Total
employers
Total
talent
Employee numbers
Q: Are your employee numbers higher or lower than pre-covid?
1 = substantially fewer
5 = substantially more
3.3
/5
/5
3.3
Business support
employers
Total
employers
CANDIDATES WITH THE RIGHT TECHNICAL SKILLS
Top 3 hiring challenges
Business support employers
Total
employers
INCREASE
NO CHANGE
DECREASE
57%
38%
5%
55%
36%
9%
REVIEW & COMPARE SALARY DATA
Explore Office and Business Support positions
Business support employers
Total
employers
Hiring intention over the next 6 months
Q: Are you expecting a change of headcount in your team over the next 6 months?
TOP
SECOND
THIRD
24%
16%
13%
23%
16%
13%
Attracting candidates with the right technical skills
Attracting candidates with the right technical skills
Facing candidate shortage
Attracting candidates with the right cultural fit
Hiring fast enough
Attracting candidates with the right soft skills
2021 Australia Salary
Business Support
data in Office and
Last year brought extraordinary changes to the employment market. Despite a strong trend towards temp roles across Australia, the current candidate shortage forces employers to secure talent in permanent positions, as well as, implement engagement and retention programs for temps.
MARTIN HAYDEN, COO, APAC
MODERATE - HIGH
MODERATE - HIGH
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Talent shortages for office/customer service workers is being driven by the holt in migration, the above-mentioned concerns over job security (now 3rd at 11.79% as the most important factor behind a career change in our most recent survey – June 21) and some labour mobility away from our two largest cities.
This complex employment climate has brought with it new working arrangements which are having far reaching impacts on the landscape of work, something that looks likely to prevail and evolve.
With 15.43% of business support employers declaring that flexible working arrangements are their number one strength in attracting new candidates and retaining talent. This is something that has also been evidenced strongly with Hudson’s temporary workforce, looking favourably at roles that provide flexibility around work hours and location of work with its associated benefits from working from home.
Yet demand for office workers has never been stronger, with job board advertisements at record levels in our capital cities